Retail, Restaurants and Multi Locations
Communication Systems

We offer custom communication systems for busy Restaurant, Retail, and multi-location environments. We understand that your business will require robust communications systems that are simple to use. Employees need to focus on customer service... they cannot be focused on the phone system. IBS-TECHS designs custom solutions that are designed to fit well within these types of businesses.



Multi-Location

Multi-location businesses require a sophisticated, robust system, that is easy to use! Businesses who grow beyond a location or require physical sites in multiple places need to maintain a single 'look and feel' for their customers who contact them by phone and maintain standard communication practices for their staff across multiple geographies.

Add to that the need to control communication costs and you have a strong case for an IP-PBX with Voice over IP solution. Calls can be transferred, 'conferenced', picked or parked across locations, as well. From a glance, at their desktop PC, Presence Management allows workers in any part of the organization to see a colleague's status, be it-- "available", "do not disturb", "in a meeting'", "out of the office", "on vacation" or in another custom state. These "personal status" settings also govern greetings and prompts that play and call routing so employees can direct calls to land where they want, when they're available with the understanding that a missed call is a missed opportunity.

One Touch Buttons

• Access a holding phone call, overhead paging, credit card processor or the store manager simply by pressing a convenient one-touch key on the phone.

Wireless

• Reach associates instantly with wireless phones. Perform floor stock-checks with the customer on the phone, or simply answer the main line from anywhere in the building.

Automatic Answering

• Ensure that customer phone calls are answered within a few rings and the caller is properly greeted. Busy employees sometimes cannot catch the phone right away. By using Automatic Answering your phones will never go un-answered. Callers are greeted with a message that advises them that there call will be answered momentarily.

Our Goal For You

Our #1 goal is customer satisfaction. We work closely with you to ensure that all of your logistic needs, VoIP and IT, are handled as professionally as possible. You can count on IBS-Techs to meet all of your needs.

A Personal Touch

We understand that each business has unique requirements. We have worked with many different industry types, and that experience parlays into a great advantage for your business. We are able to identify problems, and recommend the best solution, for all of your VoIP and IT needs.

SAVINGS

With our years of experience, we are able to identify cost-saving opportunities for your business, and across your various business lines. You can be sure that you are getting the best service at the best price.